At The Good Guys, we're here to help families live better for less.
Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Positive Guys
Why join The Good Guys?
Fast paced and excitingenvironment wherediversityis celebrated, and creativity and ideas arevalued.
Competitive remunerationto recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
Access to excitingcareer opportunitiesandcomprehensive training and development programsas part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Valuable Guys and E&S; Trading).
Fantastic discounts across the JB Hi-Fi Group, plus access toBeny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
We offer12 weeks paid parental leavefor eligible primary carers (and a gift for new parents) and weembrace flexibilityand offerhybrid workingmodels for eligible roles.
OurEmployee Assistance Program (EAP)provides counselling and wide array of other wellbeing resources for our team members and their families.




OurHelping Hands workplace giving programhas raised millions for our charity partners to support positive impact in the community.
Demonstrating ourcommitment to sustainability, we are on track to reach our goal of net zero carbon emissions by **** and continue to improve the way we reduce, reuse, and recycle.
Job Description
Coordinate and supervise a designated area or functions within the store, in support of driving sales to meet budgets, create a positive customer experience and profitable sales growth.
Key Responsibilities:
Deliver consistent, exceptional customer service
Delivery quality, profitable sales according to an established budget
Work collaboratively as part of a team to answer any queries
Ensure all visual merchandise is presented to a quality standard
Monitor and assist with the web orders that come through to store, this includes picking, packing and organizing delivery in a timely manner
Ensure all sales activities meet compliance and legislative requirements, with emphasis on Consumer Law and Safety
Qualifications
Key Competencies for Success in This Role
Customer Focus- Does everything through eyes of the customer.
Drives Results- Consistently achieves results, even under tough circumstances.
Develops Talent- Identifies and develops talent to build careers and meet organisational goals.
Additional Information
The Good Guys is an equal opportunity employer committed to providing a work workplace that promotes diversity and inclusion.
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📌 Sales Team Leader (Melbourne)
🏢 JB Hi-Fi
📍 Melbourne