At ForHealth, we're committed to delivering quality, accessible healthcare across Australia.
With 95+ medical centres and a network of ****+ independent practitioners, we provide 8+ million patient consultations annually.
As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.
The Opportunity
We are looking for an enthusiastic full time 2IC to join our Highett team.
This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties.The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre.
What's in it for You
Stand out with a provided uniform that reflects your professionalism.
Employee benefits to support your mental and physical wellbeing.
Enjoy dental discounts for both you and your loved ones.
Reap the rewards of a competitive hourly rate.
Key Responsibilities
Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
Opening and closing the Medical Centre
Fostering professional working relationships with team members,



patients and medical staff
Maintaining compliance with organisational policies and procedures
Our Ideal Candidate
To excel in this role, you'll possess:
Previous team leadership experience within a customer service role
Ability to work well under pressure
Excellent written and verbal communication skills
Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
Excellent time-management skills and the ability to multi-task
Detail orientated
Initiative, ambition and ownership
High standard of presentation
Why Choose Us
By becoming a part of our accomplished team, you'll access:
A dynamic work setting rooted in purpose and values.
Ample training, development opportunities, and internal growth pathways.
The chance to make your mark in a company dedicated to fostering Australia's well-being.
ForHealth Group is committed to diversity and inclusion.
We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages.
ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).
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📌 Second In Charge (Melbourne)
🏢 ForHealth Group
📍 Melbourne