Medicolegal Assessments Group – Sydney CBD NSW
MedicoLegal Assessments Group (MAG) is a trusted, long-standing leader in the Australian medico-legal industry.
Working with a wide network of medical specialists, insurers and legal professionals, MAG provides expert administrative support and high-quality reporting services across a broad range of medico-legal matters.
MAG's reputation is built on strong relationships, clinical credibility, and service excellence.
As MAG continues to evolve and grow, this is an exciting time to join the business.
With a strong focus on expansion, operational excellence, and innovation, you'll have the opportunity to contribute to meaningful improvements while building your career within a supportive and growing organisation.
About the Role:
We are seeking a proactive and personable Receptionist (Office All-Rounder) to join our Sydney team.
This is a agile, hands-on role that goes beyond traditional reception duties, offering exposure to broader administrative and operational functions.
You will play a key role in ensuring the smooth day-to-day running of the office, while also supporting continuous improvement initiatives and assisting leadership with administrative and compliance-related processes.
This is anewly created position, offering the opportunity to help shape and grow the role from the ground up.
This role is ideal for someone looking to grow their career in administration, operations or professional services.
Key Responsibilities:
Act as the first point of contact, providing a professional and welcoming experience for clients, specialists and visitors




Manage reception operations, including calls, emails, and appointment coordination
Maintain a clean, organised and professional office environment, including reception, waiting areas, consulting suites and kitchen
Perform data entry, document management and general administrative tasks with accuracy
Support office coordination, including supplies management and vendor liaison
Assist the Client Solutions and Accounts teams with administrative support as required
Provide day-to-day support to the Administration Manager and Executive Operations Manager
Assist in implementing and maintaining administrative processes, systems and compliance requirements
Identify opportunities for process improvements and contribute to continuous improvement initiatives
Ensure confidentiality and professionalism in handling sensitive information
Support ad hoc projects and office initiatives as the business continues to grow
About You:
Proven experience as a receptionist or in a similar office-based role, ideally within medico-legal, medical, insurance, legal or professional services
A strong customer service mindset with confidence engaging a wide range of stakeholders




Highly organised with the ability to multitask and prioritise in a fast-paced environment
Proactive and solutions-focused, with the ability to take initiative and anticipate needs
Strong communication and interpersonal skills, with a polished and professional presentation
Comfortable working both autonomously and collaboratively within a team
Tech-savvy, with proficiency in Microsoft Office and exposure to CRM or practice management systems
Interest in developing skills in administration, operations or compliance
Experience in a reception, administrative or office support role (or ability to quickly learn)
Strong organisational skills and attention to detail
Confident communication skills, both written and verbal
Ability to manage multiple tasks and adapt to changing priorities
Professional, reliable and approachable manner
Ability to maintain confidentiality and discretion
Experience in a medical, medico-legal or professional services workplace
Exposure to compliance, process improvement or administrative systems
Experience supporting multiple stakeholders in a fast-paced office
Why Join MAG?
Be part of a growing organisation at an exciting stage of expansion
Newly created role with the opportunity to make a genuine impact
Opportunity for immediate start
Work closely with experienced leaders and gain exposure to operations and compliance
Genuine career progression opportunities into administration, operations or coordination roles
Supportive, collaborative and professional team environment
Varied role where no two days are the same
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📌 Receptionist (New South Wales)
🏢 Medicolegal Assessments Group
📍 New South Wales