Ear Nose and Throat Victoria – Box Hill VIC
Role Overview
We are seeking a highly organised, compassionate, and proactiveMedical Receptionistto join our team in apart-time position.
This role is fast-paced and requires a strong team player with excellent customer service and administration skills.
As the first point of contact for our patients, you will play a key role in creating a positive and welcoming experience.
Key Responsibilities
Greet and assist patients, creating a warm and welcoming atmosphere
Manage appointment bookings, cancellations, and rescheduling accurately and efficiently
Answer phone calls and respond to patient inquiries in a qualified and empathetic manner
Maintain and manage patient records with confidentiality and attention to detail
Process billing and Medicare rebates
Ensure reception and consulting rooms remain clean, organised, and presentable
Skills & Qualifications
Previous experience as a medical receptionist (or similar role)



preferred
Excellent communication and interpersonal skills
Strong organisational abilities with keen attention to detail
Ability to multitask and remain calm under pressure
Proficiency in medical software (Shexie) and Microsoft Office Suite
Understanding of medical terminology (desirable)
A friendly, professional, and compassionate attitude
Why Join ENTV?
Supportive and collaborative team culture
Opportunities for professional development and growth
A small, tight-knit team where both patients and staff are valued
Working Hours
This is apart-time, on-site positionbased in ourBox Hill consulting rooms, working Monday, Tuesday and Wednesday on a rotating roster:
Please note: Only applicants availablefull timewill be considered.
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📌 Medical Receptionist (Melbourne)
🏢 Ear Nose and Throat Victoria
📍 Melbourne