Rylock Pty Ltd is a leading manufacturer and supplier of high-quality windows and doors.
With over 40 years of experience in the industry, we pride ourselves on our commitment to innovation, quality, and exceptional customer service.
Join our team and be a part of a company that values its employees and is dedicated to their success.
The Role:
We are seeking a motivated, enthusiastic andcustomer service-oriented Senior Administratorto join our team at ourHead-Office in Dingley Village.If you have exceptional organisational skills, a proactive attitude, the ability to multitask, and solution-oriented phone skills with the confidence to communicate with customers, combined with a passion for helping teams operate efficiently —we want to hear from you!
This position will be aPermanent, Full time Opportunity, Monday to Friday, 7.30am – 4pm.
Key Responsibilities:
Training will be provided to the successful candidate
Customers service– this customer facing role requires the ability to multitask effectively, addressing customer queries & concerns promptly via walk ins, phone and email, all whilst maintaining a professional & friendly manner
Provide administration support- staff, management, contractors & customers
Complete basic bookkeeping duties- issue sale invoices & process credit card payments




Supporting technicians– communicating with our site technicians and customers to schedule and organise onsite activities
Procurement Administration– entering orders, coordinating & tracking purchases relating to sales orders including invoicing and payment processing
Maintaining accurate data entry– job records & customer updates in our system
Key Requirements:
Well-presented and confident individual who is comfortable interacting with customers
Maintain a calm, empathetic, and positive attitude, even when handling upset customers or high volume of calls & emails
Minimum 1-2 years of experience in customer-facing coordination, scheduling, or administration role is required
Clear and friendly communication skills
Highly organised and the ability to prioritise work demands
Proficient with MS Office Suite
Basic understanding of accounting & procurement
High level of attention to detail
You must be willing to undergo a Pre-Employment Medical and Drug test.
You will love using your initiative and understand that the role is not about any one Individual but a Collective Team Effort.
A Salary Package of $100K (dependant on experience) is on offer for the right candidate.
#J-*****-Ljbffr

📌 Senior Customer Service Administrator (Hobart)
🏢 Rylock
📍 Hobart