Dysons is seeking an experienced and drivenApplication Specialistto join our Technology team!
In this role, you will work closely with stakeholders across the business to understand organisational needs, identify opportunities for improvement, and deliver technology-enabled solutions that support strategic objectives.
You will play a key role in business analysis, process improvement, system implementation, and data-driven decision-making across the organisation.
Reporting to theTeam Leader, Applications and Training,you will collaborate with business leaders, subject matter experts, and technology teams to ensure projects are effectively scoped, designed, implemented, and supported.
Responsibilities:
Leading business analysis activities to identify and document business requirements
Collaborating with stakeholders across the business to translate business needs into effective processes and system solutions
Driving process improvement initiatives and supporting organisational change
Developing business cases, project briefs, and cost-benefit analyses for technology initiatives
Supporting the delivery of reporting, insights, and data models to enable informed decision-making
Leading requirements gathering, process mapping, and solution design activities
Working with cross-functional teams through feasibility, design, testing, implementation, and go-live phases
Supporting business readiness, user adoption, and training activities for new systems and processes
Managing stakeholder engagement to ensure solutions align with business objectives and deliver value
Key Skills Needed:




Experience and understanding of business and IT needs in transport services
Experienced in a Business Analyst and project management capacity with the ability to juggle multiple competing priorities in a fast-paced environment.
Demonstrable track record of successfully contributing to the delivery of complex, large scale IT projects (3+ years' experience).
Proven direct management experience in either Agile and Waterfall project methodologies and SDLC processes
Experience working with 3rd party IT providers and/or system integrators in country, regional and possibly globally
Ensuring accurate understanding of business case development and benefits realisation is consistently done by the team
Experience with techniques such as use case analysis, data/process flow diagramming, process mapping and detailed business and functional requirements documentation
About You:
You will bring:
Excellent communication and stakeholder management skills
A customer-focused mindset with a strong focus on delivering value
The ability to translate complex technical concepts into clear business language
A structured, organised approach with a focus on quality outcomes
Robust problem-solving skills and a collaborative approach to working with others
Dysons are committed to delivering innovative technology solutions that support our people, customers, and operations across the business.
This is an excellent opportunity to join a collaborative team and contribute to projects that have a genuine impact on the future of the organisation.
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📌 Applications Specialist (Melbourne)
🏢 Dyson Group
📍 Melbourne