People First Healthcare | Full - Time | Essendon Fields VIC
About Us
At People First Healthcare, we're dedicated to placing people at the centre of every decision we make.
As an inclusive and values-driven organisation, we deliver high-quality care and services designed to meet the unique needs of our diverse communities.
Guided by our core values of Respect, Integrity, and Continuous Improvement, we empower both our consumers and our team members to thrive.
Why Join People First Healthcare?
Career progression opportunities within a rapidly growing healthcare provider
Supportive and collaborative team culture
Retail and homeware discounts
Employee Assistance Program (EAP)
Ongoing learning and professional development
Make a genuine difference in the lives of participants
Key Responsibilities
Engage with prospective clients and their families
Guide clients through the Support at Home and aged care journey, helping them understand available services and funding options
Build trust and rapport with clients, ensuring they feel informed, supported and in control of their care decisions
Help clients maximise their funding to achieve their goals and maintain independence at home
Collect and maintain accurate client information and documentation with a strong focus on privacy and compliance
Manage enquiries and client progression through the intake process in a timely and professional manner




Maintain detailed and accurate records within CRM systems
Collaborate closely with operational teams to ensure a seamless handover and exceptional client experience
Support local growth objectives through outstanding service, relationship building and community engagement
Our Ideal Candidate Will Also Have
Experience in relationship management, customer service, community engagement, healthcare, aged care or other client-focused roles
A proven ability to build trust-based relationships and deliver exceptional customer experiences
Solid communication, interpersonal and active listening skillsConfidence discussing services, funding options and care solutions with clients and familiesExcellent organisational skills with the ability to manage competing priorities and follow-through
Experience using CRM systems and maintaining accurate records
A genuine passion for supporting older Australians to live independently in their own homes
Other Requirements
Current Driver Licence and access to a registered and insured vehicle
National Police Check (or willingness to obtain)
NDIS Worker Screening Check (or willingness to obtain)
First Aid and CPR Certificates (or willingness to obtain)
People First Healthcare is proud to be an equal opportunity employer.
We celebrate diversity and encourage applications from people of all backgrounds and experiences.
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📌 Sales Representative (Melbourne)
🏢 People First Healthcare
📍 Melbourne