Are you a people person who's done executing someone else's vision?
Maybe you're a marketing coordinator tired of agency life.
Maybe you're a studio manager or membership consultant at a big box gym who's over the KPI grind.
Maybe you've never worked in fitness but building a community is literally just what you do.
Whatever your background - if you love people, live an active life and want a role you can actually run like your own, this is it.
ABOUT J.I.M.
Joy In Movement is Australia's first fully automated infrared fitness studio.
No instructor in the room, infrared-powered 30-minute sessions running every hour, 5am to 8pm - 365 days a year.
We're low-impact, high-results, and built for real people living real lives.
We're not a gym.
We're J.I.M. and yes, there's a difference.
THE ROLE
As our Member Experience Coordinator you're the heartbeat of the studio.
You attract new members, convert interest into memberships, build a community that sticks, and keep the day-to-day running smoothly.
This position requires Australian citizenship for employment eligibility.
What your week looks like:
Creating and posting content across social media (reels, stories, local engagement)
Reaching out to local businesses and building community partnerships
Following up leads via phone and SMS - booking trials and closing memberships




Welcoming new members and delivering an experience worth talking about
Running member challenges, celebrating milestones and hosting studio events
Managing CRM, memberships, reporting, pauses and cancellations
Keeping the studio looking great and running like clockwork
WHAT WE'RE LOOKING FOR
A genuine people person - warm, energetic and naturally builds connection
Active on social media and comfortable creating content
Previous experience in social media content creation beyond personal use is required
Confident on the phone and in a sales conversation
Self-motivated - you don't need to be managed, you just need the opportunity
Someone who loves movement and wellness as part of their lifestyle
Locally connected or hungry to be
Minimum of 3 years experience in customer service or sales roles is essential
You do NOT need a personal training certificate, a fitness industry background or a marketing degree.
We'll train you on everything J.I.M. we just can't teach the energy you bring.
WHY J.I.M.
A brand that's actually fun to represent
Be part of a fast-growing Australian franchise at the ground floor
Flexible hours that can work around your life where needed
Part-time position offering ***** hours per week (can be full time if required)
#J-*****-Ljbffr

📌 Member Experience Coordinator (Sydney)
🏢 J.I.M Epping
📍 Sydney