Perfect opportunity for aMedical Receptionistto join a agile and supportive medical clinic on a permanent part-time basis.
ABOUT US
Bannockburn Surgery is a large general practice located between Geelong and Ballarat.
Established over 40 years ago, Bannockburn Surgery services the growing community of Golden Plains Shire and surrounds.
We believe in providing the type of care you would hope to receive yourself – personal, compassionateand accessible.
Many of our patients live, work, and go to school in the local community and value the personal and professional care they receive.
THE ROLE
Our team is dedicated todelivering excellent patient outcomesand it all begins at the front desk.
We're seeking afriendly,vibrantandengagingperson to join our existing Reception Team who are thewelcomingfaces of our practice – this role is perfect for someone who hasexcellent communication skills, aprofessional approach, is ateam playerand acan-do attitude.
As a Medical Receptionist, you are thefirst point of contact for our patients.
Your warmth, efficiency andattention to detailwill help set the tone for their entire visit.
If you thrive in afast-paced,patient-focusedenvironment, we want to hear from you!
KEY RESPONSIBILITIES
Greet patients with a warm and professional demeanour
Accurate management of appointment book scheduling
Answer incoming phone calls and respond to inquiries with care and clarity




Receipt and banking of monies
Maintain up-to-date knowledge of accurate billing procedures
Liaise with external suppliers such as pathology, radiology, specialist and health service providers
Communicate in a clear and professional manner at all times
Ensure safe working practices are maintained at all times
ABOUT YOU
Due to its fast pace environment, having previous medical reception experience is desirable however not essential.
You will also:
Have proven experience within a customer service environment
Possess meticulous attention to detail
Display empathy and understanding
Possess strong written and verbal communication
Maintain and adhere to strict privacy and confidentiality procedures
Work with integrity and reliability
Work cooperatively within a team-oriented work environment with a willingness to share resources, knowledge and information
Have the ability to manage time effectively, multitask and prioritise tasks as necessary
HOURS
Saturdays 09:45AM - 12:15PM (in rotation amongst administrative team)
*opportunity for additional shifts in covering personal / annual leave and upcoming maternity leave
Further training will be provided for the successful candidate.
If you are enthusiastic, want to work within a supportive work setting and posess the above skill profile, we look forward to hearing from you!
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📌 Medical Receptionist (Victoria)
🏢 Bannockburn Surgery
📍 Victoria