Since ****, Best Doors has been a trusted provider of quality garage doors and exceptional customer service to homeowners and businesses across Australia. Built on a commitment to reliability, value, and customer satisfaction, we take pride in delivering industry-leading products and service that consistently exceed expectations. As a long-established and respected Australian business, we recognise that our people are fundamental to our success. We are committed to fostering a positive, professional, and supportive workplace where employees are valued and encouraged to grow. If you are seeking an prospect to join a reputable organisation with a strong team culture and a focus on excellence, we invite you to explore this exciting career opportunity with Best Doors.
Position Overview
As a member of the administration team, this position is based at our Toowoomba Office. Primarily, it serves as the professional point of contact for visitors both over the phone and in person. This role also involves booking customer service jobs, qualifying sales inquiries, and managing incoming customer communications through various channels. Success in this role requires exceptional customer service skills, keen attention to detail, and excellent verbal and written communication abilities.
Key Responsibilities
Will Include General AD HOC duties
Day to day reception cover
Answering inbound calls from customers primarily in the building industry
Providing excellent customer service
Processing sales
Creating purchase orders




Booking in service jobs
Managing all showroom enquiries
What We Require
Exceptional customer service & people skills
Ability to adapt to changes in technology / systems within the work environment; high competence with Microsoft Office programs; proven ability to learn custom software packages
Experience in customer service and administrative roles.
The ability and desire to work in a busy environment
Experience in a similar role within Garage Door, Real Estate, construction or Building industry is admirable.
CRM software experience is desirable.
What We Offer
Access to discounted Health Insurance
Peer to Peer Recognition via our 'AAA' Nominations and awards
Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
WhereFit membership offering discounts on gyms, apparel and more
Who We Are
We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces. With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities. At dormakaba, you're encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.
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📌 Receptionist (Toowoomba)
🏢 dormakaba Australia & New Zealand
📍 Toowoomba