Ping Identity Corporation seeks a Support Account Manager to engage with premier clients, ensuring rapid resolution and alignment between customer needs and internal teams. The role focuses on high-touch engagements, escalation management, and improving internal processes to serve enterprise clients effectively.
You will manage both the customer base and our internal support engineering team, with substantial client-facing time and a focus on strengthening Partner/PS/CS relationships.
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📌 Enterprise Support Account Manager — High-Touch & Incident Lead (New South Wales)
🏢 Ping Identity
📍 New South Wales
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