Sales & Customer Service Administrator (Maternity Cover 12 Months)
Sales & Customer Service Administrator (12-Month Maternity Leave Contract)
Austab Labels Pty Ltd
Altona North, Melbourne VIC
Full-Time | Monday to Friday | 9:00am – 5:00pm
Join a proudly Australian-owned manufacturing business
Austab Labels is a privately owned Australian company specialising in the manufacture of plain and printed pressure-sensitive labels and tags for a wide range of industries, retail, and consumer applications.
We are seeking a motivated and customer-focused
Sales & Customer Service Administrator
to join our friendly team on a
12-month maternity leave contract
. This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-paced office environment where no two days are the same.
If you're passionate about delivering outstanding customer service, have excellent attention to detail, and enjoy being part of a supportive team, we'd love to hear from you.
What we offer
Friendly and supportive team environment
Full on-the-job training
Variety in your day-to-day responsibilities
Stable full-time hours
Opportunity to work within a growing Australian manufacturing business
About the role
As a key member of our customer service team, you will be responsible for:
Managing inbound telephone sales and customer enquiries
Providing exceptional customer service and support
Processing customer orders accurately
Data entry, including sales orders, invoices and credit notes
Responding promptly to customer queries
Liaising with customers regarding orders and delivery timeframes
Supporting the sales and administration team with general office duties
About you
To be successful in this role, you will have:
Previous experience in customer service and/or sales (minimum 1–2 years)
Excellent communication and telephone skills
Strong attention to detail and accuracy
Excellent organisational and time management skills
The ability to manage multiple priorities and meet critical deadlines
A positive, friendly and professional attitude
Confidence working independently while contributing to a team-oriented team
Strong computer skills, including Microsoft Outlook, Word and Excel
Intermediate Excel skills, including basic formulas
Experience with data entry and order processing (highly regarded)
Australian working rights
Why Austab Labels?
At Austab Labels, our people are an important part of our success. We value teamwork, reliability, initiative and delivering exceptional service to our customers. You'll be joining a business that supports its employees and provides the training and resources needed to succeed.
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