Full time, Permanent
Hybrid
14d ago , from Appentency Recruitment Services
Design and Price solutions forclient problem
Solution design role for acrossthe technologies
Solution research about thelatest solutions available putting together a preferred solutions for theMSP products & solutions portfolio
Located in the North- WesternMelbourne suburbs close to the Airport providing ideal work location forcandidates
Our clientan established MSP and MSSP company.
The company provides managed services tothe clients and replaces the internal IT department for its clients.
Theorganization is very structured in its approach and thus is very customersatisfaction oriented.
About the role
This is a key role you will see you designand price technical solutions to meet client's requirement whilst proactivelyidentifying technology opportunities & new product offering for end client tohelp our client achieve their revenue business goals.
The DesignDesk Engineer is a critical role within our Managed Service Provider (MSP)organization, responsible for the research, design, and proposal development oftechnology solutions for our clients.
This role works closely with the vCIO(Virtual Chief Information Officer) and Technology Alignment Manager (TAM) totranslate client needs and strategic objectives into detailed project proposals
Role and Responsibilities
Exceptionalcommunication and presentationskillsand ability to confidently present and negotiate solutions andvalue propositions, analyse a range of situations and respond effectively
Translate business requirements(discovered in client workshops or as provided by Account Managers) into IT solutionsacross technologies including but not limited to cloud, network, security, Microsoft365, Co-Pilot agents, Power BI, SharePoint, On-Prem, Back-up, etc
Design,



price and scope solutions inconjunction with the professional services team
Get Account Managers/Sales team buyinthat the solution delivers on client's objectives
Get Professional Services buy-in thatthe solution is technically deliverable and can be delivered on-time, in-budget
Get vendors buy-in to ensure that thesolution is delivered by the vendor product used
Write proposals and respond toinformation requests (RFP/RFQ etc.)
Prepare and present targeted C-Levelpresentations
Nurture technical pre-salesrelationships with our partners (vendors, suppliers and contractors) leveragetheir expertise for opportunities
Research changes in vendor andcompetitor products and services and help providing current, latest tech andinnovative solutions to the customer
Experience and Skills Requirements
Must have outstanding communicationsskills and customer service skills for both over the phone and in-person
Ability to design and price infrastructure solutionsacross cloud, network, security, Microsoft 365, Co-Pilot agents, Power BI, SharePointetc
Keen interest in keeping abreast ofcurrent and emerging technologiesand incorporating new technologies in theMSP's solution stack
Exceptional excellentcommunication and solution and proposal presentation skills
MUST HAVE Previous experience inclient facing roles such as Pre-sales Consultant, Technical Account Manager or ProjectsEngineer and Business Development in a MSP (Managed Services) environment
MUST HAVE experience designing andpricing solutions
Technical problem solving, solutiondesign, solution sales, solution pricing experience in Cloud, Network, Server,Security for SMB clients
Tertiary education, ideally auniversity bachelors' degree (in any field)
A valid driver's license
The right to work in Australia.
On Offer:
Competitive Remuneration
Hybrid workplace with 2 days WFHand 3 days in office
Good working environmentproviding a long term career
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📌 Design Desk Pre-Sales Consultant (Melbourne)
🏢 Appentency Recruitment Services
📍 Melbourne