The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
We are seeking a reliable, customer-focused
Airport Support Technician
to provide on-site technical and operational support for key airport equipment and customer-facing technologies.
Previous experience in a
customer-facing role
, ideally within a fast-paced or public-facing environment.
Experience in
technical support
,
mechanical maintenance
, or troubleshooting of equipment.
Familiarity with kiosk systems, bag-drop technology, or similar automated service devices.
Meets SLA requirements and ensures client satisfaction in all interactions.




Proven experience in a Deskside support workplace performing fault investigation, triaging, and resolution.
Ability to work in
Rotational Shifts
if needed.
You will be successful in this role if you have:
Preferred prior experience with customer facing roles/duties or with airport experience
Preferred prior experience in support mechanical maintenance, airport equipment, kiosks, bag-drop (Amadeus, SITA, CUTE, kiosks, etc.)
Ability to successfully complete a
Police Check
and
Aus Check
requirements needed to obtain an
ASIC (Aviation Security Identification Card)
.
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📌 Airport Technical Field Engineer (Melbourne)
🏢 Unisys
📍 Melbourne