Experienced Medical Receptionist | Specialist Dermatology Practice
Experienced Medical Receptionist | Specialist Dermatology Practice
Join a friendly, skilled team where your experience is valued.
Western Dermatology is a well-established and highly regarded specialist dermatology practice, providing comprehensive medical, surgical and cosmetic skin care. We pride ourselves on delivering outstanding patient care in a welcoming, respectful and supportive environment.
We are looking for an experienced Medical Receptionist to join our team on a casual basis, with the opportunity for the role to become permanent for the right person.
This position is ideal for someone who enjoys working in a busy specialist practice, takes pride in providing exceptional patient service, and thrives in a collaborative team environment.
Working Hours
Monday to Thursday: 12:00 pm – 7:00 pm
Flexibility to provide additional leave cover when required
No weekend work
About the Role
As the first point of contact for our patients, you'll play an important role in creating a positive patient experience while ensuring the smooth day-to-day operation of our busy clinic.
Your responsibilities will include:
Greeting patients with warmth, professionalism and empathy
Managing appointments, telephone enquiries and patient arrivals
Processing billing, payments and claims (Medicare, DVA, TAC and WorkCover)
Providing administrative support to our dermatologists, including scanning, correspondence and follow-up appointments
Assisting with clinic opening and closing procedures (training provided)
Administering UV therapy treatments under established protocols (full training provided)




Maintaining consulting rooms through light cleaning and restocking
About You
We're looking for someone who is organised, reliable and genuinely enjoys delivering outstanding customer service in a healthcare setting.
To be successful, you will have:
A minimum of 1 year's experience as a Medical Receptionist (essential)
Experience working in a specialist or busy medical practice
Excellent communication and interpersonal skills
Strong organisational skills with the ability to multitask in a fast-paced environment
High attention to detail and accuracy
Confidence using medical software and computer systems (experience with PrimaryClinic is highly regarded)
A skilled, compassionate and patient-focused approach
The ability to work independently while contributing positively to a close-knit team
A commitment to maintaining patient confidentiality and professionalism at all times
PLEASE NOTE: Applications from candidates without previous medical receptionist experience will not be considered.
Why You'll Love Working With Us
At Western Dermatology, we believe great people create great patient experiences. We value our team and strive to provide a workplace where people feel supported, respected and appreciated.
We offer:
A welcoming and supportive team culture
A respected specialist practice with an excellent reputation
Comprehensive training for clinic-specific procedures
Variety in your day with both reception and clinical support responsibilities
Stable weekday hours with
no weekends
Opportunity for ongoing employment and career stability
The chance to work alongside experienced dermatologists committed to excellence in patient care
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📌 Experienced Medical Receptionist | Specialist Dermatology Practice (Melbourne)
🏢 Western Dermatology
📍 Melbourne