After Hours Rostering and Admin Officer-IMMEDIATE START
Caring Circle Support Network - Werribee VIC
Caring Circle Support Network - Werribee / Hybrid
Caring Circle Support Network is a growing, values-led NDIS provider committed to delivering high-quality, ethical, and person-centred supports. We are seeking an organised, resilient, and reliable
After Hours Rostering and Admin Officer
for
20 hours per week
to support the smooth day-to-day running of our business.
This role is ideal for someone with
NDIS Rostering experience
who is comfortable being
on the phone
, working
autonomously
, engaging with
participants, families, and staff
, and who understands the realities of working in disability services.
About the Role
As our After Hours Rostering and Admin Officer, you will be a central point of contact for the organisation from the following days and times:
5pm- 9pm Wednesdays
5pm- 9pm Thursdays
5pm- 9pm Fridays
11am - 7pm Saturdays
You will spend a significant portion of your shift
answering after hours phone calls, text messages, responding to enquiries, amending the roster and communicating with staff and participants
, while supporting the operational and administrative needs of the business.
Key Responsibilities
Administration & Communication
Answering and managing incoming phone calls and text messages on a daily basis
Responding to enquiries from participants, families, and staff
Managing inboxes, correspondence, and general enquiries
Maintaining accurate participant, staff, and service records
Operations Support




Assisting with rostering, scheduling, and shift coordination
Supporting invoicing, timesheets, and operational reporting
Liaising regularly with support workers, participants, families, and external stakeholders
Supporting compliance-related documentation and processes
Assisting leadership with day-to-day operational tasks
About You
You will ideally have:
Experience in
NDIS Rostering and Administration
Confidence being
on the phone and communicating throughout your shift
Ability to work
autonomously
A robust understanding of the disability sector and its complexities
Emotional resilience and professionalism
- able to remain calm and not take things personally when supporting people with disability, families, or staff
Strong organisational and time-management skills
Excellent written and verbal communication skills
High attention to detail and ability to manage competing priorities
Confidence using administrative systems
Be available to attend 2 days of training onsite in Werribee during business hours
What We Offer
A supportive, close-knit, and values-driven workplace
Training provided onsite in Werribee then Working from Home
A role where you are trusted, supported, and valued
Opportunity to grow with a developing organisation
Meaningful work supporting people living with disability
Employment Assistance Program via Wisdom Wellbeing
CCSN Rewards Program- ****+ discounts and cash back offers
Real people, real values, and real impact.
#J-*****-Ljbffr

📌 After Hours Rostering And Admin Officer-Immediate Start (Melbourne)
🏢 Caring Circle Support Network
📍 Melbourne