Deliver reliable print performance through expert support, maintenance, and smart solutions.
At efex, no two days are the same. You'll be hands-on across diverse client sites, diagnosing print issues, maintaining devices, and ensuring minimal downtime, backed by a supportive team that values practical problem solving and great service.
Who we are:
With over 20 local branches supported by a strong national presence, efex is one of Australia's leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.
Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, our clients and our team.
The Role:
We're looking for a
Print Technician
to join our
Sunshine Coast
team full-time.
In this role, you'll play a key part in delivering high-quality print support across our Managed IT and Print customer base. You'll be responsible for installations, maintenance, and troubleshooting, ensuring our clients experience minimal downtime and maximum efficiency. Based in
Maroochydore
.
Key Responsibilities
Provide
onsite and remote support
for print devices and related software
Deliver
repairs, installations, and preventative maintenance
across a range of devices
Build strong relationships with customers through
clear communication and reliable service
Ensure all work is completed in line with
SLA requirements and service delivery processes
Maintain accurate
job documentation, system updates, and stock management
Proactively identify opportunities to




improve service delivery and customer outcomes
About You
Proven experience as a
Print Technician
or in a similar technical support role
Strong experience diagnosing and repairing
multi-function printers and print devices
Solid understanding of
print software and troubleshooting
Exposure to
IT environments
will be highly regarded
Experience in
production print environments
will be highly regarded
Experience working with
Konica Minolta
and
Kyocera devices/solutions
will be highly regarded
Excellent
customer service and communication skills
, with the ability to explain technical issues clearly
Strong attention to detail and commitment to
quality outcomes
Ability to work independently and as part of a team
Current and valid
driver's licence
Blue Card (or ability to obtain one)
for working with children
What we offer:
Competitive Salary:
We recognize and value your expertise, offering top-tier compensation commensurate with your skills and experience.
Birthday Leave:
Take a well-deserved day off to celebrate your special day, because we believe in recognizing and celebrating our team members' milestones.
Wellbeing leave
: take up to two days from your personal leave each year to focus on your wellbeing
Diverse, hands-on role
across multiple clients and technologies
Opportunities to
grow your technical skills
in both print and IT environments
If you're passionate about delivering exceptional service and enjoy working in a hands-on technical role, we'd love to hear from you.
Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
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📌 Print Technician (Queensland)
🏢 EFEX
📍 Queensland