Join our team as a Full Time Medical Receptionist at Family Clinics Caulfield South!
We're looking for a friendly, compassionate, and detail-oriented individual with excellent communication skills for our practice in the heart of Caulfield South
.
Prior experience as a Medical Receptionist is preferred, and familiarity with Best Practice software is beneficial- but not essential.
Role & Responsibilities
Monday – Friday Roster
Be the first point of contact for patients, delivering exceptional service in person and over the phone.
Manage a high volume of calls, providing assistance to patients with script-related inquiries and offering clear, helpful guidance.
Use basic abilities & critical thinking skills to triage & eskalate medical events & enquiries.
Manage patient appointments,



data, invoicing, and Medicare/Workcover claims with accuracy.
Demonstrate empathy and cultural sensitivity while supporting patients' needs.
Handle daily reconciliations and manage online inquiries and mail.
Why Join Us?
A supportive, family-owned business with a unique work culture.
Be apart of a devoted team who loves to deliver service with a smile.
Versatile working hours and opportunities to upskill and transition to a senior role.
Mentorship and career growth in a dynamic, patient-focused environment.
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📌 Medical Receptionist (Melbourne)
🏢 Family Clinics Australia
📍 Melbourne