Opus Recruitment Solutions - Melbourne VIC
A highly successful boutique consultancy is looking to hire aSenior Systems Engineerto their Managed Services team. The consultancy specialises in providing modern Microsoftsolutions to a range of clients within the mid-market sector and are always working with the latest and greatest tech. The position sits as one of the most senior technical members of the team and will primarily be focused on complex escalations.
The successfulcandidate will ideally come from an MSP background and demonstrate a solid track record of Systems Engineering across on-premise, cloud & M365 environments. As the company continues to win business and expand, there will be a lot of opportunitiesfor future career progression and professional development.
What you will be doing:
Act as the final level of escalationfor complex technical requests
Demonstrate high technical skills across Cloud,



Systems & Infrastructure to effectively resolve problems
Assist other senior consultants with project implementationwhen required
Mentor more junior Managed Services engineers to assist their development
Ensure quality of documentation and knowledge based articles
What you will need to succeed:
Previous experience in customer facing roles with MSPs / Consultancies
Proven track record of high-level troubleshooting ( Level 3 )
Hands on technical experience working with Systems & Servers
Proficiency supporting M365 environments ( Intune, O365, Entra, Defender )
Proven experience working with Security Frameworks - Essential 8, CIS, NIST
Excellent communication skills both written and verbal
Industry certifications highly regarded
#J-*****-Ljbffr

📌 Senior Systems Engineer (Melbourne)
🏢 Opus Recruitment Solutions
📍 Melbourne