Charlie & Franks Group is a growing hospitality business operating premium cafés, corporate catering services and large-scale events across Sydney.
We are seeking an experienced and passionate Café Manager to lead our café catering operations across our St Leonards location. This is a hands‐on leadership role suited to someone who thrives in a fast‐paced environment, enjoys developing teams, and is passionate about delivering exceptional customer experiences.
Working closely with senior management, you will oversee daily operations, drive team performance, maintain service standards, and contribute to the continued growth of the business.
Charlie & Franks - Cafes, Catering + Events
St Leonards, NSW
Full-Time Position
$85'000 - $90'000 Per Annum + Super
Lead One of Sydney's Most Exciting Café Operations
Why Join Charlie & Franks?
No night shifts, No public holiday work - (Closed 2 weeks at Christmas)
All meals provided during shifts
Full time permanent position
Opportunity to lead established and growing café / catering operations
Career progression opportunities within a growing hospitality group
Supportive leadership team and positive workplace culture
Exposure to cafés, corporate catering and events
About the Role
As Café Manager, you will be responsible for the overall performance of your café including operations, customer service, team leadership and financial outcomes.
Key Responsibilities
Manage day-to-day store operations
Lead, train and develop a team of approximately 6–10 staff
Deliver exceptional customer service and guest experiences




Maintain food, beverage and presentation standards
Manage rosters, labour costs and productivity targets
Conduct stocktakes and oversee inventory management
Monitor ordering and supplier requirements
Drive sales performance and customer engagement initiatives
Manage catering order coordination and customer enquiries
Ensure compliance with food safety, workplace health and safety requirements
Complete operational reporting and administrative duties
Resolve customer feedback professionally and efficiently
About You
To be successful in this role, you will have:
Minimum 2 years' experience in a Café Manager, Restaurant Manager or Assistant Manager role
Strong leadership and people management skills
Experience managing labour costs, stock control and operational budgets
Excellent communication and organisational skills
Ability to work in a fast‐paced hospitality environment
Strong problem‐solving skills and a proactive attitude
Current RSA Certificate
Full working rights in Australia
Reliable transport and flexibility to work in St Leonards location
About Charlie & Franks
Charlie & Franks Group operates premium cafés, corporate catering services and event catering throughout Sydney. We are passionate about quality food, exceptional customer service and creating outstanding workplace experiences for both our customers and our team.
As our business continues to grow, we are looking for leaders who want to grow with us and play an important role in shaping the future of the company.

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📌 Café Manager – St Leonards (North Shore) (New South Wales)
🏢 Charlie & Franks
📍 New South Wales