At Park Hyatt Sydney, we believe in quiet luxury, refined service, and creating moments that linger.
Nestled between the Sydney Opera House and Harbour Bridge, our hotel is a sanctuary of understated elegance and personalised service.
We are currently seeking a poised and personable Private Butler to join our team; someone who thrives in creating highly tailored experiences and building genuine connections with our most discerning and high-profile guests.
Your role is key in creating unforgettable experiences for our guests from the moment they arrive to the moment they depart.
Responsibilities
Ensure the delivery of the Park Hyatt promise and provide a qualified and courteous service to hotel guests at all times.
Demonstrate working knowledge across multiple departments, including concierge, housekeeping, and in-room dining, with flexibility to support as required.
Coordinate bespoke services, experiences, and amenities with grace, discretion, and efficiency.
Act as the single point of contact for VIP and high-profile guests throughout their stay.
Oversee room inspections, personalise setups,



and ensure preferences are honored.
Offer service that is both intuitive and anticipatory, adapting to the guest's needs before they are expressed.
Be proficient in the working and knowledge of housekeeping, concierge, and in-room dining roles and be adaptable to fulfill the specifications of these positions when required or delegated by management.
Qualifications
Prior experience in luxury hospitality or butler service is preferred.
Exceptional organization and time management.
Comprehensive knowledge of Sydney's premium restaurants, bars, attractions, etc.
A current NSW RSA Certification.
Proficiency in Opera PMS is favorable.
Benefits
Complimentary associate meals.
Discounts on accommodation, spa and dining.
Access to internationally recognised learning and development programs and opportunities.
Employee assistance program and paid family leave benefits.
A team culture anchored in empathy, inclusion and genuine care.
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📌 Private Butler – Guest Experience (New South Wales)
🏢 Hyatt Hotels
📍 New South Wales