Full time, Permanent
Friendly, supportive working workplace
Diverse job role
Company Fuel Card and E-Tag
Company Laptop
Requirements
Minimum of 3 years of experience within an I.T support and network engineer role
Current Australian drivers licence and a reliable vehicle
Strong Microsoft Server / Exchange / AD experience
Experience with project design, build, & implementation, specifically relating to Office 365 and Entra ID
Solid Networking and Firewall experience
Well-developed analytical and problem-solving skills
Excellent communication and time management skills
Experience with VOIP systems, we sell 3CX
Ability to work independently and as part of a team
Ability to take ownership of work and follow through with customers
Availability Monday to Friday (9:00am to 5:30pm)
Ability to action callouts when required




Availability for overtime when required
Good to have Requirements
Experience with WatchGuard Branded firewalls
Experience with Sophos Cloud Anti-Virus software
Experience with Connect Wise ticketing software
Responsibilities
Provide support for Microsoft Windows desktop and servers / Entra ID connected clients
Monitor networks and servers
On Premises and Cloud systems Implementation and Maintenance
Liaise with external software and hardware vendors when required
Server and Cloud rollouts and workstation configurations
Log job details and resolutions (We use ConnectWise)
#J-*****-Ljbffr

📌 Support Technician (Melbourne)
🏢 Appentency Recruitment Services
📍 Melbourne