A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG.
APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion.
We celebrate our history while allowing our brands to express themselves in contemporary, relevant, and authentic ways.
This Retail Leadership opportunity plays a key role in working with their Retail Brand Manager to take full responsibility to drive our brands (Sportscraft & JAG) performance across multiple concession pads in our new location Myer, Mackay.
You will do this through the key areas of sales, people management, visual merchandising/brand presentation, rostering and labour management and customer experience.
As a Concession Manager you will act as a brand ambassador for all our brands, uniting and inspiring your team to provide exceptional and personalised customer service.
KEY RESPONSIBILITIES
1. Driving sales and rankings across all brands and pads, constantly monitoring, tracking and responding
Personally drive sales and deliver exceptional customer service to lead by example
Work collaboratively with your team to ensure KPI's and sales targets are met
Commercial awareness of customer profile, product lines and competitor activity
Use available data and reports to identify key insights and make informed decisions for the business and the customer
2. Establish strong working relationship and regular communication with Myer store and floor management teams
Work collaboratively with other concessions to ensure the best customer experience
Influence Myer store,



floor and operations management relationships to ensure brands are prioritised and well respected by the entire Myer business
3. Leadership and team management
Lead the team to deliver store operations excellence through effective stock management and loss prevention activities
Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
Driving a performance culture through inspiring leadership
Coaching and developing team members through consistent performance conversations
Role model APG & Co values to create and consistently build a team experience that encourages learning, ownership and shared success
4. Deliver exceptional customer experience through on brand teams & product knowledge
Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
Maintain an up to date level of product knowledge ensuring you share your passion and insights with your customers and your team




Manage team grooming standards to brand expectations
Understand the brand and business strategy and communicate to the team their part to play in delivering
Prompt resolution on any customer queries and complaint
5. Ensure all pads are presented and merchandised in line with each brands standard
Pads and product to be merchandised and styled according to brand guidelines and VM direction
Aware of top sellers and manage stock levels
Ensure promotional and tactical merchandising and ticketing is completed as per directives and on time for all brands
6. Operations, planning and administration
Build and maintain an effective store roster, ensuring the roster is compliant and balances the needs of the customer and team
Ensure all business communication is acted upon on time and effectively shared with the team
Delivery of current business initiatives in a positive and efficient manner{li>Stock control and management
Loss prevention / theft awareness
Compliance with APG & Co and Myer policies, procedures and processes
Where do I sign?
As part of the APG family you'll enjoy plenty of exciting rewards and benefits.
50% discount on all brands
Up to $**** clothing allowance per year
Monthly & seasonal bonus potential
An Employee Assistance Program for you and your family
Paid Parental Leave
Recognition and Service awards
Employee Referral Program
APG Academy – a structured training and development program to grow your career
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📌 Myer Sportscraft & Jag - Concession Manager - Mackay (Queensland)
🏢 APG
📍 Queensland