We are partnering with a growing travel insurance organisation to recruit an Emergency Assistance Claims Coordinator.Working within a supportive and collaborative team, you will play a key role in assisting travellers during emergencies, coordinating urgent cases and ensuring claims are managed efficiently and accurately.
This is a fantastic opportunity to join a business known for its positive culture, genuine career progression and commitment to developing its people.What You'll Be DoingCoordinate emergency assistance cases and urgent customer enquiriesReview policy coverage and support travel insurance claims assessmentsLiaise with customers, medical providers and internal stakeholdersAssist with complex and time-sensitive travel emergenciesEnsure claims and cases are managed accurately and compliantlyAbout YouExperience within travel insurance, emergency assistance, Medical,



claims or a customer-focused environmentStrong communication and problem-solving skillsCalm and professional approach when managing urgent situationsAbility to prioritise multiple tasks and work collaboratively within a teamWhy Apply?
Supportive, team-oriented team culture with monthly socials and ongoing trainingHybrid working model | 2 days from homeWork closely with visible leadersMonthly bonus program and genuine career progression opportunitiesIf you're looking for a rewarding opportunity where you can support customers during critical moments while building a long-term career with a growing organisation, we'd love to hear from you.
Please apply now.
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📌 Emergency Assistance Assessor (New South Wales)
🏢 Agrifutures
📍 New South Wales