Manufacturing Growth Hub Pty Ltd – Lilydale VICJoin a Growing Business Supplying Australia's Fastest Growing IndustryOur client is a specialist supplier of glycol solutions to commercial, industrial and data centre customers across Australia.
With the rapid growth of AI and data centre infrastructure, we're experiencing robust demand and are looking for a highly organised, customer‐focused team member to support our growing customer base.This is a fantastic opportunity for someone who enjoys variety, loves helping customers and can keep multiple tasks moving at once.About the RoleThis is a hands‐on role that combines customer service, administration, sales support and account coordination.You'll be the central point of contact for customers, helping ensure enquiries, quotations, orders and deliveries are handled quickly and professionally.No glycol industry experience is required.
We are looking for the right person with the right attitude, communication skills and willingness to learn.Key ResponsibilitiesRespond to customer phone and email enquiriesPrepare and send quotationsFollow up quotes and customer requestsProcess orders and update customer recordsCoordinate deliveries and logisticsLiaise with suppliers,



freight companies and customersMaintain accurate CRM and sales recordsSupport the sales team with administrative tasksResolve customer issues promptly and professionallyBuild strong relationships with existing customersAssist with general office administrationAbout YouYou are someone who:Is highly organised and detail‐orientedCommunicates confidently with customers and suppliersLearns quickly and takes initiativeThrives in a fast‐paced environmentHas strong computer and technology skillsCan juggle multiple priorities without dropping the ballHas a positive, can‐do attitudeIs professional, reliable and trustworthyEnjoys solving problems and helping peoplePreferred (but not essential)Customer service experienceInternal sales experienceAdministration experienceCRM software experienceExperience in industrial, manufacturing, construction, logistics or wholesale industriesWhat We OfferCompetitive salary packageSupportive and friendly team environmentStable, growing businessVariety and responsibility in your roleOpportunity to grow with the companyExposure to exciting projects in the rapidly expanding data centre industryWhy Join the team?
Our client is a growing Australian business that prides itself on delivering exceptional service and practical solutions to our customers.
You'll be joining a team where your contribution matters and where you'll have the opportunity to make a real impact as the business continues to grow.
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📌 Customer Service & Sales Support Coordinator (Melbourne)
🏢 The Manufacturing Growth Hub
📍 Melbourne