Associate Facilities Coordinator at Shieldai.About the roleShieldai is seeking a professional to manage our front desk operations and ensure a welcoming environment for all guests and staff.
You will serve as the primary point of contact for our Melbourne office while supporting daily administrative and facility functions.Key factsLocation: Melbourne, AUSEngagement: Full-time, Monday to Friday, 8am to 5pmWhat you'll doWelcome visitors and provide professional assistance upon arrivalHandle general email correspondence and direct inquiries to the correct departmentsOversee visitor check-in procedures, including badging and site accessKeep the reception area organized and presentableOrganize conference room bookings and meeting schedulesManage office logistics such as mail, deliveries, and supply stockAct as the point of contact for external vendors and service providersHelp organize and run internal office eventsCollaborate with the security, IT, and facilities departments to maintain site standardsManage confidential records and sensitive information with careRequirementsYear 12 Certificate or equivalent (Associate or Bachelor degree is preferred)1 to 3 years of experience in administrative, receptionist,



or front desk rolesAbility to communicate clearly in both written and verbal formatsProficiency using Google Workspace or Microsoft OfficeCapacity to manage multiple tasks and priorities in a busy settingHigh level of organization and attention to detailProfessional attitude with a focus on customer serviceNice to haveBackground in high-growth office or manufacturing environmentsFamiliarity with Envoy or similar visitor management softwareExperience in office operations or facilities supportUnderstanding of security protocols and access control systemsExperience managing vendor relationships, event planning, or delivery logisticsIndependent problem-solving abilitiesSkills & toolsMicrosoft OfficeGoogle WorkspaceEnvoy (preferred)Practical notesThis position is based in office in Melbourne and requires a consistent presence during the specified working hours.
Compensation is determined by factors such as certifications, experience, skills, and work location.
All job offers are subject to a successful background check and potential reference verification.Shieldai is an equal opportunity employer and provides accommodations for those with disabilities or special needs during the application process.
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📌 Associate Facilities Coordinator (Melbourne)
🏢 Shieldai
📍 Melbourne