Dreamlines Australia is the Australian branch of global online cruise retail company Dreamlines GmbH based in Germany.
This exciting travel company operates in four countries around the world and is dedicated to a global growth strategy.
Dreamlines trades in Australia as CruiseAway & Cruise1st.
About the role
We are seeking a passionate Team Leader who displays strong leadership qualities and is able to motivate and get the best out of a remote team.
Responsibilities include:
Monitor calls by consultants for coaching and development purposes
Review productivity & KPI achievement to ensure all opportunities are captured
Coordinate with Management to develop strategies to motivate consultants & improve productivity
Provide support for consultants including troubleshooting and escalations
Carry out training, provide feedback, and conduct performance reviews
Carry out admin duties as required
Develop a cohesive and positive team environment
What we offer




Career development: Work for a market leader with a global footprint
Reward for your effort: We provide a competitive base salary plus lucrative commission structure
Remote working environment: Our Australian teams all work from home
Ongoing training: Opportunities provided to continue your professional journey and improve your skillset
Skills and experience
Experience managing a sales team in a call centre setting
Leadership, coaching and mentoring skills
Highly motivated and KPI-driven
Ability to work independently, and effectively as part of a team
Excellent organisational skills & a demonstrated ability to multitask
Strong written and verbal communication skills
Knowledge/experience of the Travel and Tourism Industry would be highly regarding
#J-*****-Ljbffr

📌 Sales Team Leader: Travel & Cruise (Remote) (New South Wales)
🏢 Cruise1st.com.au
📍 New South Wales