Customer Field Technician I Southern Highlands and CoomaMay 6, ****Job ExpectationsWe're looking for people based in Southern Highlands or Cooma, who enjoy practical, hands-on work and are open to trying something new.
You might come from a trade, technical background, or any role where you work with your hands.
People with experience in plumbing, carpentry, electrical work, construction, civils, hospitality, customer service, manufacturing, and similar industries have all thrived in this position.Safety is at the core of everything we do, and we're looking for people who value working safely, following procedures, and looking out for their teammates and customers.If this sounds like you, nbn would love to support you as you grow into a Customer Field Technician within our internal workforce.
We value the skills you already have and will help you build the ones you need.Join us in shaping Australia's digital future.
In this hands-on, customer-focused role, you'll be helping connect homes and communities, making a real difference every day.A bit about your roleAs a Customer Field Technician in the Southern Highlands or Cooma areas , you'll work independently to complete a variety of tasks across different nbn technologies.
Your work will include installations, repairs, maintenance, and supporting customers in their homes or businesses.Your day might involve installing copper or fibre cabling, setting up customer equipment, identifying and fixing faults, and ensuring customers feel supported and informed throughout the process.
Working hours are between 7am and 7pm , with flexibility based on business needs.
You'll receive full training, all required tools, and ongoing support so you feel confident and set up for success.Safety is a fundamental part of this role—whether you're handling equipment, working in customers' premises, or completing technical tasks, you'll be expected to consistently apply secure work practices and follow nbn's safety procedures.A bit about youPrevious experience in telecommunications isn't needed — we'll teach you everything you need to know.




What matters most is that you enjoy hands-on work, like solving problems, and feel comfortable speaking with customers.You might come from a trade, a hands-on technical job, or a customer-focused role.
Experience in fields like plumbing, carpentry, electrical work, labouring, construction, mechanical work, hospitality, or manufacturing is highly valued.You'll do well in this role if you enjoy working independently, managing your workload, and taking pride in delivering quality work.
A strong commitment to safety, clear communication skills, and a current, clean Driver's Licence are essential.Life at nbnTo be part of nbn is to be part of something bigger.
We've created Australia's network—a network made for more.Our pioneering spirit drives us forward every day.
Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere.
It's not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.A more inclusive working worldnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.
We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.
That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars.
Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women,



and their Employer of Choice for ****.Equal Opportunities for AllWe champion equal opportunities for all employees.
If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at .
Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered.
For other matters, please visit our Contact Us page on our website.Preferred candidate requirementsThe preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.EligibilityPlease note, this is a permanent role.
To be eligible for this role, you must have full working rights in Australia.Worker TypePermanentTime TypeFull timeField Base LocationBowralNBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband.NBN Co operates the nbn® network, providing Australians with fast, reliable, and secure broadband services through various internet service providers.Telecommunications Media and Telecommunications Technology, Information and MediaCompany size 1,*****,000 employeesCompany type Government agency Founded ****MomentumTeam growthMomentumTeam growth4% in 12 mo5,255 employees on LinkedInEmployee experienceWhat it's like inside3.71,083 reviews74% would recommendCulture & valuesCulture & values 3.6Work-life balanceWork-life balance 4.0Career opportunitiesCareer opportunities 3.4Compensation & benefitsCompensation & benefits 3.8CapitalFunding historyUndisclosed - Australian Government $1.8BJan ****Mar ****Mar ****Debt Financing - Clean Energy Finance Corporation $*****MFootprintWhere they workLevel 13, 100 Mount street, North Sydney, NSW ****, AU Tower 5, Level 14, 727 Collins Street, Melbourne, VIC ****, AUApply For This Role
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📌 Customer Field Technician I Southern Highlands And Cooma (Wollongong)
🏢 nbn Australia
📍 Wollongong