Travel Consultant ( Cruiseabout ) - Mornington, Victoria1mo ago , from Flight Centre Travel GroupTurn Your Love of Cruising into a Dream Career!
Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseaboutis searching for cruiseenthusiaststo join ourMornington store!
If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.Because thisisn'tjust ajob,it'sacrewyou'llbe proud to sail with.You'llturn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins.
With epic travelperks, real career progression, and a culture our people rated94% Great Place to Work®,you'llfeel right at home from day one.WhatYou'llBe DoingAs a Cruise Consultant,you'llbe the expert guiding customers from "just dreaming" to "bon voyage!", creating cruiseholidaysthey'llnever forget.Quote, book, and invoice cruise bookings and packages with accuracy and flairAchieve monthly sales targets and KPIsDeliver outstanding service across walk-in, email, and phone enquiriesMaximiseevery chance through upselling and cross-sellingMonitor and action all relevant mailboxes dailyMaintain strong product knowledge to confidently recommend the perfect cruiseYou'repassionate, driven, and love working toward results,



especially when travel is involved.Proven customer service experience with exposure to sales targetsPrevioustravel or cruise experience (preferred but not essential)GDS experience (preferred but not essential)The ability to thrive in a fast‐paced environmentMotivation,organisation, and a love of exceeding expectationsOpportunities for onboard ship inspections and exclusive cruise discounts for your own adventuresSee the WorldIndustry travel discounts and eligibility for sponsoredFamiliarisationCruisesacross the globeCruiseaboutproudly scored an outstanding94% in the Great Place to Work® survey—our people genuinely love what they do and who they work with!
Backed byFlight Centre Travel Group Australia, a certifiedGreat Place to Work® (ANZ)We'rean Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgroundsAccess to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share planEndless Career OpportunitiesGrow your career across our global network—we proudly promote from withinCorporate health insurance discounts with BUPA, access to an internal gym, and wellness initiativesEmployee Assistance Program available for you and your familySocial & Industry EventsAwards nights, team celebrations, and opportunities to attend global conferences (next stop:Bangkok ****!)Giving BackPaid parental and volunteer leave, plus opportunities to support charities through Workplace GivingSustainability at the HelmWe'recommitted to protecting the oceans and the future of cruising through responsible and sustainable practicesBe part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
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📌 Travel Consultant ( Cruiseabout ) - Mornington, Victoria (Melbourne)
🏢 Flight Centre Travel Group
📍 Melbourne