Medical Secretary / Receptionist Surgical RoomsAn opportunity exists for a Medical Secretary/Receptionist who has had proven experience in Surgical Rooms of no less than 3 years, to join our busy and fast paced Surgical Rooms, specialising in Vascular (veins and arterial) based in Richmond.We are seeking a professional, friendly and compassionate individual who enjoys building rapport with patients and takes pride in delivering exceptional administrative support.
This is a key role within a boutique specialist practice where attention to detail, initiative and outstanding customer service are highly valued.This position is 2-3 days per week (8:00 am – 4:30 pm).
This is an onsite position with no opportunity to work from home.
Two days will initially be in our Richmond rooms, Tuesdays and Thursdays, with the potential third clinic day at Holmesglen Private Hospital in Moorabbin on Wednesdays.About the RoleWorking closely with the Vascular Surgeon and supporting the Practice Manager, your responsibilities will include:Providing a warm and qualified first point of contact for patientsManaging appointments, referrals and specialist consulting listsAnswering telephone enquiries and responding to patient correspondencePreparing clinic documentation and maintaining accurate medical recordsRunning the clinic sessionsScanning and linking patients' paper documents during consultingLiaising with GPs, specialists, hospitals and allied health providersPreparing and billing patient accounts including EFTPOS payments, Medicare/DVA and claimingPreparing outpatient quotes and booking patients for proceduresGeneral medical administration and day-to-day management of the consulting rooms including SMS reminders, scanning and clinic preparation etc.About YouTo be successful in this role, you will have:Previous experience as a Medical Secretary or Medical Receptionist in a specialist surgical practice, minimum of 3 years essential.




GP clinical background will not be consideredDemonstrated experience using Genie Solutions practice management softwareKnowledge of Medicare billing, invoicing and receipting is essential and health fund processes is desirableExcellent working knowledge of Microsoft OutlookOutstanding communication and interpersonal skillsStrong organisational skills with exceptional attention to detailMust be team oriented and willing to take instruction from the Vascular Surgeon and Practice ManagerPrioritise tasks and work independently in a busy environmentHigh level of discretion and commitment to patient confidentialityA professional presentation with a caring, patient-focused approachFlexibility and willingness to cover sick leave and annual leave when requiredWhat We OfferPermanent part-time position with consistent weekday hoursCompetitive salary range of $38 –$42 per hour plus superannuation, commensurate with experienceFree on-site undercover secure car park in Richmond and renumerated onsite carparking in MoorabbinModern consulting rooms in Richmond and MoorabbinSupportive, friendly and professional workplaceA rewarding role where you will become a valued member of a small, dedicated teamIf you are an experienced Medical Secretary who is passionate about providing exceptional patient care and enjoys working in a specialist surgical environment, we would love to hear from you.If you would like to discuss the position or have any questions before applying please contact Christina (Practice Manager) via the above email or via mobile on ********** during business hours.
All enquiries will be treated confidentially.Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks required for the position as part of the recruitment process.Eligibility for ongoing employment with our Organisation requires Australian or New Zealand citizenship or permanent residency.
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📌 Medical Secretary / Receptionist Surgical Rooms (Victoria)
🏢 Southern Vascular
📍 Victoria