About the roleReporting to the Branch Manager, this is a hands‐on customer service and sales role focused on delivering an exceptional experience at every interaction.
Our purpose as a team is easy: provide value, reliability, and flexibility to every customer, every time.As the frontline of our business, you'll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.
Duties
Helping customers at the counter, over the phone, and via email Preparing quotes and guiding customers to the right products (training provided) Building strong relationships with customers and suppliers Keeping the branch organised, stocked, and looking great Pitching in across the team to keep things running smoothly Skills & Experience You don't need electrical experience — just the right attitude and a passion for helping people Experience in trade sales, retail, hospitality, or any customer-facing role A natural problem solver who enjoys finding solutions Comfortable with tech and familiar with Microsoft Office Positive, energetic, and team-oriented Organised, proactive, and eager to learn Looking for a role that's fast-paced, social, and full of reward Why You'll Love Working With Us
No weekend work enjoy your time off with family and friends




Training & development through internal programs, accredited programs, and career pathways
Inclusive culture where everyone is welcome
Paid volunteer day each year to support a cause you care about
Profit share program earn more when the team succeeds
Employee discounts on our products and with major retailers on fuel, movie tickets, and more
Opportunities to work around Australia Looking for a sea/tree change, we have over 160 branches across Australia.
Sustainability focus help us build a better future Who We AreLawrence & Hanson is Australia's most trusted electrical wholesaler — and we've been powering homes, businesses, and major projects since ****.
With 150+ branches nationwide and the strength of the global Sonepar network behind us, we're all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done.
Ready to Join Us?
If this sounds like your next step, Apply Now.
Want to stand out?
Send a short video cover letter introducing yourself and telling us why you're excited to join the team (details on the next page) Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.

📌 Trade Sales - Darwin
🏢 Lawrence & Hanson
📍 Darwin