Melbourne Theranostic Innovation Centre – North Melbourne VICMelbourne Theranostic Innovation Centre (MTIC) North Melbourne38 hour week | Monday to Friday | Rotating roster between 7:30 am – 5:00 pmImmediate Start AvailableThe OpportunityWe're seeking a friendly, professional, and highly motivated Receptionist & Administration Assistant to be the welcoming face of our clinic.
You'll manage front desk operations, patient bookings, and provide vital administrative support between both sites in North Melbourne to ensure our practice runs smoothly.About MTICA world-class fusion of nuclear medicine, scientific and technical expertise delivering patient-centred precision medicine through clinical PET/CTservices, research and development in the emerging field of theranostics.Learn more: ResponsibilitiesGreet and support all visitors and patients with warmth and professionalismManage incoming calls and enquiriesMaintain a clean and welcoming reception areaProcess patient billing, Medicare claims, and financial transactions accuratelySchedule and manage appointments using the Radiology Information System (RIS)



(Visage)Provide administration support to our Clinical Trials and Therapy teamsCommunicate appointment details clearly to patients and carersMaintain accurate patient records and informationProvide administrative support to senior management and medical staffImport/export images via the PACS systemEnsure timely delivery of reports to referring cliniciansRespond to emails promptly and professionallyAdhere to all MTIC protocols and proceduresAbout YouYou thrive in a energetic environment and are passionate about delivering exceptional administrative and customer service.
You're organised, detail-oriented, and eager to contribute to a team that's making a difference in healthcare.You will bring:Exceptional customer service and communication skillsAbility to multitask and stay calm under pressureStrong attention to detail and accuracyPrevious experience in medical imaging or healthcare (highly desirable)Familiarity with RIS and PACS systems (Visage preferred)Proficiency in Microsoft Office and general computer literacyAbility to work independently and collaborativelyPrevious experience in a similar role (desired)If you are looking for an opportunity to become a valued member of a highly dedicated team of professionals, we would love to hear from you!
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📌 Receptionist & Administration Assistant (Melbourne)
🏢 Melbourne Theranostic Innovation Centre
📍 Melbourne