WIKA Smart in sensing
WIKA Group is a global market leader in pressure and temperature measurement.
The company also sets the standard in the measurement of level, force and flow, and in calibration technology.
The broad portfolio of high-precision instruments, IIoT solutions and comprehensive services makes WIKA a strong and reliable partner for all the requirements of industrial measurement technology.
The family-run business, founded in ****, has a global presence with 11,000 employees.
This includes our own subsidiaries, production sites and development departments, such as the Innovation Center in Klingenberg.
There alone, over 100 engineers work on smart sensing solutions that provide answers to global challenges.
WIKA's unique experience and know-how make sensing technology smarter, add more value and prepare it for a sustainable future:
Smart in sensing.
WIKA Australia Pty Ltd is a wholly owned subsidiary of the WIKA Group, with a proud local history and established customer base across all key market sectors.
About the Role:
We are looking for a confident individual to join our team in Perth as an Internal Service Co-Ordinator on a termed basis, located at our Canning Vale office.
This parental leave coverage role will be for an estimated term of 12 months plus handover periods.
The role is key customer interface for our NATA accredited laboratory in Western Australia, and as such is well supported by internal & external sales colleagues, (whom have significant industry experience) as well as via our WIKA Academy on-line training & personal development platform.
Day to day activities are varied & interesting, with a realistic workload - which is shared as necessary during periods of peak demand.
Core elements of the role are:
· Co-ordinating all service division work orders, through scheduling, monitoring status and meeting OTD




· Regularly identify and implement ways to improve client services and administration role
· Co-ordinating reference equipment calibration and managing due dates.
· Liaise with Customers, sales, purchasing, production and other departments to ensure that product/service and on schedule.
· Keep up to date with technical developments, especially those which can save time and improve reliability
· Attend regular meetings with the service team to discuss and monitor workflows deadlines and deliverables
· Work within the Quality Management System (QMS), maintaining and initiating productivity improvements, while ensuring safe work practices are adhered to
Benefits
We offer a friendly culture, great support, & the opportunity to work within an organization in growth mode.
The successful applicant will be rewarded with a market-competitive salary package, along with industry leading training & exposure within a specialist field.
Skills and experience
Ability to work autonomously and collaboratively as part of a team
Strong computer literacy skills within Microsoft.
Ability to interact proactively with management and employees across all levels of the organisation
Excellent communication and interpersonal skills, particularly in engaging with customers
Good Microsoft Word skills and proficiency in Excel, PowerPoint and Outlook
Ideally but not essential, have a good understanding and experience with in Quality assurance pertaining to *****
Accuracy & attention to detail in relation to sales order entry activities & management of in-house service business
A diligent work ethic, with a focus on ensuring customer needs/timeframes are met
ERP system experience, (Microsoft Dynamics 365) with intermediate MS Office suite skills
A mechanical or electrical engineering qualification, or previous industrial sales experience would be highly regarded
Note; WIKA will only consider applications from candidates who are currently eligible to work within Australia, & are Perth based.

📌 Service Co-Ordinator (Parental Leave Cover) (Perth)
🏢 WIKA Australia
📍 Perth