The Tradies & Quality Hotel Dickson are looking for casual Customer Service Attendants to join our team.We're on the lookout for friendly, reliable people to join our customer service team.
You'll work across a variety of areas within the Club, delivering exceptional service to our members and guests in a fast-paced hospitality environment.We're particularly keen to hear from applicants with flexibility to work late-night shifts (up to 4:30 AM) and previous gaming experience, as we're looking to strengthen our late-night team.
However, we welcome applications from anyone with a positive attitude, strong customer service skills and a willingness to learn.This is a great prospect to get your foot in the door with a supportive, values-driven organisation, with permanent part-time and full-time opportunities available for the right person.About YouYou'll be someone who:Has a broad range of availability, including weekends, early mornings and late nights.Enjoys delivering exceptional customer service.Values personal growth and continuous learning.Works collaboratively and contributes positively to your team.Creates a welcoming environment where members, guests and colleagues feel they belong.Has a strong work ethic and sense of urgency.Remains calm,



adaptable and professional during busy periods.Essential SkillsBroad availability, including the ability to work late-night shifts (up to 4:30 AM)Outstanding customer service skillsExcellent communication and interpersonal skillsStrong organisation and time management skillsAbility to problem solve and think on your feetCurrent RSA and RCG (or the ability to obtain prior to commencement)Well-presented with a professional attitudeHighly DesirablePrevious gaming machine attendant experiencePrevious club, pub or hospitality experienceFood Handling CertificateWhy Join Us?
Complimentary meal per shift (as per EBA entitlement)Complimentary beverage per shiftFree onsite parking$5 per week gym membershipAbove-award penalty ratesSupportive leadership team and a positive workplace cultureOngoing training and opportunities for career progressionIf you'd like to know more about the role before applying, feel free to contact Jaclyn Reay, Senior Manager – People & Culture, at ******.
I'd be happy to answer any questions you may have.Pay: $***** – $***** per hourBenefits:Employee discountFree drinksFree foodGym membershipWork Authorisation:Australia (Required)Work Location: In person

📌 Customer Service Attendant (Casual) (Canberra)
🏢 The Tradies
📍 Canberra