Adelaide CBD
This is an accommodation-based position, not a food and beverage position.
We are seeking an experienced Accommodation Receptionist & Reservations Officer to join our small team for 2 days per week (day shifts).
Your responsibilities will include managing guest reservations and enquiries, providing exceptional customer service during check-in and check-out, coordinating the housekeeping team, and overseeing the day-to-day maintenance, cleanliness, and presentation of the property to ensure an outstanding guest experience.
Key Responsibilities
Manage guest reservations, enquiries, room allocations and guest accounts with accuracy and attention to detail.
Respond to telephone, email and online enquiries promptly and professionally.
Deliver exceptional customer service by responding to guest requests and resolving issues efficiently.
Process guest payments and maintain accurate reservation and guest records.
Use hotel property management systems (PMS), channel managers and online travel agency (OTA) platforms to manage bookings and maximise occupancy.
Manage the housekeeping team to ensure rooms are prepared to the highest standard for arriving guests.
Maintain the property to a high standard of cleanliness and presentation.




Perform general reception and administrative duties.
Key Requirements & Skills
Previous experience in a hotel reception and reservations.
Experience using hotel property management systems (PMS), channel managers and OTA platforms.
Outstanding customer service and interpersonal skills.
Excellent written and verbal communication skills.
Robust organisational and time management skills with the ability to multitask.
High level of accuracy and attention to detail.
Ability to work independently and collaboratively within a small team.
Professional presentation with a positive, proactive attitude.
Availability to work 2 days per week (day shifts).
How to Apply:
If you are passionate about accommodation and guest service and have the skills and experience, we would love to hear from you.
Please forward your resume and a brief cover letter outlining your accommodation receptionist and reservations experience to ••••@gmail.com
Please note: Only applicants who are currently residing in Adelaide and have relevant hospitality experience will be considered for an interview.

📌 Accommodation Receptionist & Reservations Officer (Adelaide)
🏢 Leading
📍 Adelaide