Receptionist (Medical) (Western Australia)

Receptionist (Medical) (Western Australia)

06 Aug
|
Starhill Medical Centre
|
Western Australia

06 Aug

Starhill Medical Centre

Western Australia

The Role - Casual with future potential to part time .
An exciting opportunity is available to add an additional experienced Receptionist to join our close-knit team in Starhill Medical Centre.
We are looking for a Receptionist who is proactive, flexible and able to work under pressure when required.
You will have excellent communication and interpersonal skills and thrive working in a team environment.
Generous remuneration.
Responsibilities
To provide a high quality first point of contact for all patients and customers
Answer incoming calls to the clinic, redirect and take messages
Provide a welcoming and supportive environment for patients, greeting patients as they come into the clinic, assisting with any paperwork and handling enquiries in a timely and professional manner
Booking future appointments using Best Practice Software
Invoicing for medical consultations
Updating histories and records
Facilitate communication between patients, the doctors and nurse as required
Maintain confidentiality of company operational, personnel and financial details as well as patient privacy
Ensure that medical or other billing is carried out correctly
Administrative tasks-scanning, data entering, emailing.
Maintain a high level of accuracy when recording and maintaining patient,



clinic and service information
About the applicant
To be successful in this role, the right candidate will need to:
Be compassionate and have a caring disposition
Have an eye for detail and desire for things to be accurate and complete
A friendly approach and patient-centred focus
Be well presented
Required to cover shifts as required (annual leave and sick leave cover)
Have a calm and considered demeanour when under pressure
Be motivated to learn and want to continue to grow their skill set and experience over time
Preferred Criteria
Previous Medical Reception experience preferable
People Skills
Well-developed verbal and written communication skills
Intermediate level computer literacy
Ability to provide effective customer service in a qualified manner
Ability to work autonomously and as part of a team
Excellent organisational skills and the capacity to take initiative, to follow instructions
Knowledge of medical terminology and health systems (e.g. Medicare) is highly desirable
Knowledge of Best Practice Software
Why Join Us?
Generous Remuneration - Salary commensurate with experience
Fantastic Working Environment - Fully resourced facility and a friendly, supportive team!

📌 Receptionist (Medical) (Western Australia)
🏢 Starhill Medical Centre
📍 Western Australia

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