Contact Centre Team Leader – Lead, Grow & Perform Rockhampton

06 Aug

Department of Employment and Workplace Relations

Rockhampton

06 Aug

Department of Employment and Workplace Relations

Rockhampton

The Department of Employment and Workplace Relations (DEWR) is seeking an APS6 Team Leader to lead a frontline team in a high-volume, rapid-paced setting. You will set expectations, manage performance and support staff to deliver consistent outcomes for customers.
Reporting to the Assistant Director, you will foster a positive team culture, ensure policy and legislative requirements are met, and respond to complex requests with robust written and oral communication.
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📌 Contact Centre Team Leader – Lead, Grow & Perform Rockhampton
🏢 Department of Employment and Workplace Relations
📍 Rockhampton

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