Contact Centre Team Leader – Lead, Grow & Perform Wollongong

Contact Centre Team Leader – Lead, Grow & Perform Wollongong

06 Aug
|
Department of Employment and Workplace Relations
|
Wollongong

06 Aug

Department of Employment and Workplace Relations

Wollongong

The Department of Employment and Workplace Relations (DEWR) is seeking an APS6 Team Leader to lead a frontline team in a high-volume, quick-paced workplace. You will set expectations, manage performance and support staff to deliver consistent outcomes for customers.
Reporting to the Assistant Director, you will foster a positive team culture, ensure policy and legislative requirements are met, and respond to complex requests with robust written and oral communication.
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📌 Contact Centre Team Leader – Lead, Grow & Perform Wollongong
🏢 Department of Employment and Workplace Relations
📍 Wollongong

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