Contact Centre Team Leader – Lead, Grow & Perform Launceston

06 Aug

Department of Employment and Workplace Relations

Launceston

06 Aug

Department of Employment and Workplace Relations

Launceston

The Department of Employment and Workplace Relations (DEWR) is seeking an APS6 Team Leader to lead a frontline team in a high-volume, quick-paced workplace. You will set expectations, manage performance and support staff to deliver consistent outcomes for customers.
Reporting to the Assistant Director, you will foster a positive team culture, ensure policy and legislative requirements are met, and respond to complex requests with solid written and oral communication.
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📌 Contact Centre Team Leader – Lead, Grow & Perform Launceston
🏢 Department of Employment and Workplace Relations
📍 Launceston

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