Billini is seeking an experienced Senior Helpdesk Analyst (Level 2–3) to join our IT team in a quick-paced retail workplace.
You'll own escalations, support Microsoft 365 and ERP, and partner with stores, warehouse and head office to keep systems reliable and secure.
The role focuses on improving business processes, documentation, training, and working with vendors.
You should have at least 3 years in IT support and robust problem-solving and customer-service skills.
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📌 Senior It Help Desk & Erp Systems Lead New South Wales
🏢 Billini
📍 New South Wales
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