Salesforce in Sydney seeks a Swarm Lead for global after-hours support. You will be the first contact for customers facing technical challenges and own the end-to-end experience during APAC shifts.
You will mentor teammates, drive urgent incident response, and collaborate with engineers. The role emphasizes knowledge sharing and cross-team coordination within a cloud-based support workplace.
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📌 After Hours Swarm Lead Enterprise Cloud Support Sydney (Australia)
🏢 Informatica
📍 Australia
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