Mayflower is seeking a Customer Service Manager to lead our Customer Services team at Brighton. This hands-on leadership role provides accountability for team performance and ensuring families are looked after from first enquiry through to admission.
You will set standards, coach your team, handle complex admissions matters, and collaborate with the Executive General Manager to align resident placements with care needs. Aged care regulation knowledge is advantageous but not essential.
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📌 Lead, Customer Service Manager Aged Care Admissions Melbourne
🏢 Mayflower
📍 Melbourne
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