Audika, part of Demant, Australia, seeks an experienced leader to coach and develop the Customer Care team within our contact centre. The role focuses on building a high-performance, learning-driven culture through coaching, structured training, and adherence to policies.
You will design tailored programs, oversee call quality, manage performance, and align daily work with campaigns. Collaboration with cross-functional teams enables sustainable improvements and solid customer outcomes.
J-*-Ljbffr
📌 Contact Centre Team Lead & Coach Townsville
🏢 Demant Polska
📍 Townsville
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.