Client Success & Helpdesk Coordinator Melbourne

Client Success & Helpdesk Coordinator Melbourne

06 Aug
|
DTMF Group
|
Melbourne

06 Aug

DTMF Group

Melbourne

DTMF Group seeks a Customer Service Coordinator to manage the Helpdesk, triage requests and coordinate actions between clients, Operations Managers and field teams. You will maintain records in Monday.com, ensure SLA adherence and deliver skilled client communications.
The role also covers development of SOPs, client specifications and induction materials, plus training support for current contracts and staff across diverse projects. Robust organization and communication skills are essential.
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📌 Client Success & Helpdesk Coordinator Melbourne
🏢 DTMF Group
📍 Melbourne

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