Hybrid Team Lead Customer Service & Performance Brisbane

Hybrid Team Lead Customer Service & Performance Brisbane

06 Aug
|
Mcmillan Shakespeare
|
Brisbane

06 Aug

Mcmillan Shakespeare

Brisbane

McMillan Shakespeare Group is seeking a Team Leader in Brisbane's contact centre to manage a team of Customer Service Advisors, oversee real-time demand and drive service, quality and productivity outcomes.
You will coach and develop the team, manage performance, and embed consistent customer experience and escalation handling practices.
We offer a supportive culture, versatile hybrid working, and opportunities for learning and growth prospects.
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📌 Hybrid Team Lead Customer Service & Performance Brisbane
🏢 Mcmillan Shakespeare
📍 Brisbane

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