Youi Insurance on the Sunshine Coast is seeking a full time Customer Experience Advisor based in Sippy Downs.
You'll sharpen your ability to handle tough conversations, explain cover and value clearly, and support customers through renewals and cancellations.
The role focuses on listening with empathy, following structured scripts, and meeting retention targets.
Regular coaching and fair, compliant decisions are part of the daily routine, with incentives and salary reviews rewarding performance.
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