CROMA Hair is seeking an experienced, organised, and confident Salon Manager / Front‐of‐House Lead to join our intentional, craft‐driven studio in the heart of Newcastle CBD.
This role mirrors the strong, structured style seen in Perth's leading salons — but with CROMA's signature calm, cinematic tone.
---
About the Role
As the Salon Manager / FOH Lead, you will be the first point of contact for our clients and the anchor of our studio's daily rhythm. You will ensure every client feels welcomed, supported, and cared for from the moment they arrive.
Manage bookings, confirmations, and daily schedule flow
Greet clients with warmth and skilled presentation
Support stylists and coordinate services throughout the day
Oversee POS, payments, retail, and stock levels
Maintain a clean, calm, cinematic studio atmosphere
Ensure smooth operations and uphold studio standards
---
CROMA operates with explicit, supportive systems designed to help the team grow — not pressure them.
Your role includes guiding the studio toward weekly and monthly KPIs that support healthy business performance and team confidence.
Tracking stylist KPIs with clarity and encouragement
Supporting apprentices with simple,



achievable daily targets
Monitoring retail performance and identifying growth opportunities
Leading team development conversations with kindness and structure
Helping staff understand their numbers and celebrate their wins
Upholding CROMA's culture of calm accountability and professional growth
This is not a "hard‐sales" setting — it's about alignment, consistency, and helping the team thrive.
---
About You
You bring a calm, polished presence and a genuine love for client care.
Experienced in salon management or high‐level reception
Solid communicator with exceptional organisational skills
Confident managing bookings and coordinating team flow
Detail‐driven, reliable, and aligned with high standards
Comfortable guiding KPIs and supporting team development
Someone who values culture, clarity, and consistency
---
Why Join CROMA
A calm, cinematic studio environment
Strong leadership and clear operational systems
Supportive, aligned team culture
Loyal clientele who value craft and care
Growth within a brand built on excellence and intention
---
J-*-Ljbffr

📌 Salon Manager / Front‐of‐house Lead / Receptionist New South Wales
🏢 Croma Hair
📍 New South Wales