Cafe Manager Gumption Coffee at The Strand Arcade
Store Manager — Gumption by Coffee Alchemy (The Strand Arcade, Sydney)
Gumption is seeking a Store Manager who can run a calm, intelligent, high‐craft operation in one of Sydney's most iconic retail spaces. This role suits someone who understands that excellent service is equal parts sensory clarity, team rhythm, and commercial discipline.
You will:
Lead daily operations with steadiness, precision, and a sense of calm
Work on shifts as a barista
Train, mentor, and develop current staff so they grow into confident, capable operators
Build and manage weekly schedules that balance service needs, staff wellbeing, and labour efficiency
Manage labour costs with discipline — forecasting, adjusting, and maintaining targets without compromising service quality. Experience with Deputy scheduling app a plus
Maintain the product and service standards Gumption is known for
Provide skilled, knowledgeable customer service grounded in a solid understanding of specialty coffee
Drive the store toward sales targets through consistent service, team alignment, and smart operational decisions
Maintain optimum levels of inventory and stay on top of ordering supplies




Work closely with head office on operational improvements and new initiatives
Report to and carry out directions from head office
You are:
Experienced in hospitality leadership (2–3+ years in a supervisory or management role)
A sharply honed barista with amazing dialling‐in and milk skills, and great at troubleshooting problem shots. A good palate works in your favour although you will be trained on Gumption's sensory standards
Skilled at training, mentoring, and elevating a team — especially newer staff
Organised, proactive, and confident in scheduling and labour management
Comfortable working toward sales targets and understanding the levers that influence them
Knowledgeable enough about specialty coffee to speak with clarity and confidence and guide customers through products
A steady communicator who reads the room and keeps service smooth
Able to work fulltime legally
Full‐time role (one weekend day included in schedule). Competitive salary, plus bonus incentives. Growth opportunities within a respected specialty coffee brand.
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📌 Cafe Manager Gumption Coffee At The Strand Arcade New South Wales
🏢 Coffee Alchemy
📍 New South Wales