ING is hiring a Lead Collections Officer to oversee daily operations, mentor a large team, and deliver sustainable solutions for customers in arrears or experiencing financial difficulty.
The role involves managing calls, ensuring service levels, and collaborating with the Operations Manager in Sydney or Wyong.
We value empathy, compliance, and customer-first thinking, with a permanent, full time arrangement.
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📌 Senior Collections Lead – Banking & Customer Care Coach New South Wales (Australia)
🏢 ING
📍 Australia
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