Auto & General (A&G;) is seeking a Senior Forecasting Lead to provide strategic oversight and execution of workforce planning forecasts for Frontline Contact Centres. You will drive long-term and short-term forecasting, optimise resources and lead a team of Forecasters applying industry best practices.
You will mentor the team, deliver actionable insights to divisional leadership and collaborate with operational and finance partners to influence resourcing strategies.
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📌 Forecasting Leader — Workforce Strategy & Insights Queensland (Australia)
🏢 Auto & General
📍 Australia
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